All extension purchases are reviewed, verified, and approved at the discretion of BDS prior to a manual license adjustment that may take up to 48 hours to process. Orders that do not meet eligibility will be voided and a notification will be emailed to the customer.
An extension may affect the 6 month window requirement for the BDS money-back guarantee and the free extension policies coinciding with a BACB exam failure. BDS policies require module completion within 6 months from the actual exam date. Customers may recalculate a 6 month time frame by changing the “begin” date on the Course Completion Report. Any modules completed to 100% prior to the new “begin” date present without data indicating that a retake is necessary. The new “begin” date will not become permanent but will revert back to the initial license begin date.
If you would like be set up with a new data sheet (module data does not transfer over), please email your request to firstname.lastname@example.org AFTER completing your order.
A free extension is available for customers who have failed the Board exam, and have completed a minimum of 70% of the CBA Learning Module Series within 6 months of the exam date. Click here for details.