Shipping: Products are shipped via USPS Media Mail.
Returns: To be eligible for a return, books must be in re-salable condition (i.e., like-new, unused, free from any damage, disfigurement, markings, folded covers, or other physical modifications), and must be returned within 30 days of purchase. Bookstore retailers have a 90 day window for the return of full or partial purchase orders. Customers are responsible for all costs associated with the shipment of returns. Behavior Development Solutions is not responsible for returns which are lost or damaged; therefore, it is advised that package tracking and insurance be used for returns. A 15% restocking fee will be applied to the value of the item(s) being returned.
Online Course Refunds: Refunds for online courses are not available except for instances in which the User could not access materials or materials were accessed minimally. Each online program has its own limit. The amount of time users of the CBA Learning Module Series could access the program and still be eligible for a refund is two hours. Please contact Behavior Development Solutions for usage evaluations and any other questions regarding refund eligibility. Refund consideration expires one year from purchase date.