The Supervisor’s Guidebook: Evidence-Based Strategies for Promoting Work Quality and Enjoyment among Human Service Staff
Volume 4 of Series
By Dennis H. Reid, Marsha B. Parsons & Carolyn W. Green
Habilitative Management Consultants, Inc. / 2012
Paperback / 357 pages
THIS TITLE IS INCLUDED IN THE SERIES: Behavior Analysis Applications in Developmental Disabilities
Order the series to receive a discount.
Supervisors of direct support staff have a critical and often demanding job in human service agencies. This guidebook describes in practical terms what supervisors can do day-to-day to perform their duties successfully and promote quality staff performance.
Chapter contents include a step-by-step protocol for fulfilling typical supervisory duties, performance- and competency-based procedures for training staff in necessary work skills, how to monitor staff work activities in ways acceptable to staff, how to actively support quality staff work and correct problematic performance, and ways to enhance work enjoyment to promote staff motivation.
Special highlights: developed from four decades of behavioral staff research and the authors’ 60+ years of combined supervisory experience, 92 bullets of critical information for supervisors, common supervisory actions to avoid that impede staff work proficiency and motivation, succinct chapter summaries of key points for successful supervision, and over 300 references to selected readings providing research-based evidence and background for chapter topics.
The Supervisor’s Guidebookis Volume 4 in the highly acclaimed Behavior Analysis Applications in Developmental Disabilities Series.